Privacy Policy
1. Introduction
Welcome to Divined Health Ltd – t/a Jeff.ie (“we,” “us,” “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://jeff.ie/) and engage with our alternative healing services. Please read this policy carefully to understand our views and practices regarding your personal data.
2. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, postal address.
- Health Information: Information related to your health and wellbeing that you provide to us during consultations, treatment sessions and via email.
- Communication Data: Emails, text messages, and other communications you send to us.
- Usage Data: Information about how you use our website, products, and services.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide you with our alternative healing services, including booking appointments and consultations.
- Communication: To communicate with you, including responding to your inquiries and sending you updates about our services.
- Health Records: To maintain accurate health records as part of your treatment.
- Compliance: To comply with legal obligations, including maintaining records for regulatory purposes.
- Improvement: To improve our website, products, and services.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: When you have given us explicit consent to process your health information.
- Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: When we are required to comply with a legal obligation.
- Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, provided that your rights do not override these interests.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. For example:
- General Records: Retained for 8 years after your last interaction with us.
- Children’s Records: Retained until the clients 25th birthday or 8 years after the last treatment, whichever is longer.
Once your personal data is no longer needed, we will securely delete it.
6. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
- Data Encryption: Encrypting sensitive data both in transit and at rest.
- Access Controls: Restricting access to personal data to authorised personnel only.
- Secure Deletion: Using secure methods to delete personal data that is no longer needed.
- Due to the nature of electronic communications, we cannot and do not provide any assurances that the contents of your email will not become known or accessible to third parties. If you send any personal information about you or your health by email, please understand that you do so at your own risk. By accepting the terms and conditions of our privacy policy you agree to the use of email as a means of collecting your personal information.
7. Your Rights
You have the following rights regarding your personal data:
- Access: The right to request a copy of the personal data we hold about you.
- Rectification: The right to request correction of any inaccurate or incomplete data.
- Erasure: The right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
- Withdrawal: The right to withdraw your consent at any time. This applies to the processing of personal data, including health information.
- Restriction: The right to request restriction of processing of your personal data.
- Portability: The right to request transfer of your personal data to another party.
- Objection: The right to object to the processing of your personal data based on legitimate interests.
To exercise any of these rights, please contact us at email@jeff.ie
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically. We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time.
Your continued use of the Service and our services following the posting of any changes to this Privacy Policy means you accept such changes.
9. Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact us at:
By using our services, you agree to the terms of this Privacy Policy.